To keep our employees, customers and communities safe, we follow all local and state mandates to be compliant with jurisdictions where masks are required by law.

Customers will only be required to wear masks where local or state mandates require it. They can also choose to wear a mask if they feel more comfortable doing so.

Gap Inc. follows all local government mandates when it comes to Coronavirus safety.

• Any reduced store hours will be listed on our store locator: Old Navy, Athleta, Gap, and Banana Republic.
• If other restrictions are part of local mandates (i.e. fitting rooms closed), stores will be in compliance.

Select stores offer Curbside Pickup as a convenient option. Customers will see this option at checkout if it’s available from their local store. Curbside Pickup is generally available between 10:00 a.m. and 4 p.m. daily; orders made by 2 p.m. are ready in just 2 hours.

• When a customer’s order is ready, they’ll receive an email notification letting them know to head to the store. Customers will need to have their photo ID and email confirmation handy for store teams to confirm upon arrival.
• Once the customer arrives at the store, they will need to park in the designated Curbside Pickup location and call the store number provided in the confirmation email.
• If the customer wishes to have contactless pickup, they can show their photo ID and email confirmation through their closed window and pop the trunk so the store team can place their order inside.

Our brands continue to sell non-medical grade face masks in stores and online.

We are actively engaged in the safety needs of our employees, customers and communities. Here’s how we’re taking care of our store teams: 

• We follow all local and state mandates to be compliant with jurisdictions where masks are required by law. They can also choose to wear a mask if they feel more comfortable doing so.
• We encourage employees to wash/sanitize hands frequently.
• We ask employees to conduct an Employee Health Screening at the start of each shift and advise those who are ill not to come to work.

Our Customer Experience Centers follow local and state mandates to be compliant with jurisdictions where masks are required by law. Our CEC employees can also choose to wear a mask if they feel more comfortable doing so. We have regular cleaning and sanitization efforts and recommend all employees take precautionary health measures, including frequent handwashing, social distancing and staying home when sick.

Gap Inc. has always been committed to the communities in which we serve. That commitment was amplified during the height of the Coronavirus pandemic when we leveraged our expansive supply chain to connect hospital networks with millions of critical PPE (personal protective equipment), for frontline healthcare workers. We gave back in other ways too during that time, including donating clothing to clothing to families and individuals as they got back to work, donating masks to Boys and Girls Clubs of America as their clubs stayed open to provide a safe place for kids and families in underserved communities, and donating a portion of mask sales to Feeding America. You can find out more about our efforts here. 

Today, our family of brands is proud to continue supporting our local communities through individual and group efforts.