By Paul Chapman and Josh Mahoney, Gap Inc.
Gap Inc. is ranked No. 3 – and the top retailer on the list – for the company’s Ship from Store technology and other omni-channel strategies. These innovations enable our Gap Inc. brands to deliver a seamless customer experience whether customers shop online, on-the-go or in stores, or any combination of these.
This is the 25th year for the annual InformationWeek rankings, and the Digital Business theme of this year’s edition couldn’t be more appropriate. It acknowledges the importance that customer-focused technology plays in today’s business environment.
As leaders in the company’s Growth, Innovation and Digital (GID) division, we continue to build upon the team’s online success and technology advances. GID is Gap Inc’s innovation engine, dedicated to managing the company’s up-and-coming brands and finding cutting-edge ways to improve the shopping experience for customers.
At the end of the day, we’re all about inventing, reinventing, testing and learning what’s best for our customers, and we’re honored to be recognized for our efforts by InformationWeek 500.